Pending Orders

Canteen Hub has the feature to allow you to place a late order.  This order goes into a pending state and the restaurant is notified.

It is at the restaurants discretion if they can accept or decline this order after the order cut off time.  You will be notified via email if the order is accepted or cancelled & refunded to you.  You also check the status of your on your profile under the Order Tab and Order Status.

Please keep in mind the order cut off time is set to allow restaurants the best opportunity to prepare for your order and the order event.  Our restaurants are making 100's of order on the day so at time accepting a late order is not possible.

If you have not had a response prior to the time you head off to school please send a snack or lunch with your student as back up.

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